Job Description

House Manager

Position Summary: The House Manager provides oversight and support for residents within Ava Health's residential program. This role involves ensuring a safe, supportive, and structured living environment, monitoring resident activities, and facilitating positive interactions among residents.

Responsibilities:

• Provide direct oversight and monitoring of residents to ensure compliance with program rules and house guidelines.
• Facilitate daily house routines, including meal times, chores, curfew compliance, and group activities.
• Offer support and guidance to residents, encouraging positive interactions and behaviors.
• Conduct routine house checks and room inspections to maintain cleanliness and safety standards.
• Communicate resident concerns or incidents promptly to clinical staff and supervisors.
• Assist residents with accessing resources and referrals as needed.
• Maintain accurate logs and documentation of daily activities and incidents.

Skills and Competencies:

• Commitment to Ava Health's core values of Agency, Service, and Purpose.
• Excellent interpersonal and communication skills.
• Strong ability to manage conflicts and enforce guidelines compassionately and fairly.
• Capacity to engage residents positively, encouraging community and cooperation.
• Basic understanding of behavioral health and substance use recovery processes.
• Good organizational skills and ability to maintain detailed records.

Qualifications:

• High school diploma or equivalent required; some college coursework in social services or a related field preferred.
• At least one year of experience in a residential, behavioral health, or similar setting preferred.
• BLS/CPR certification required.
• QMAP required – can be acquired immediately after hire with additional class that Ava Health will cover – this is statewide accredited certification.

Additional Requirements:

• Commitment to ongoing professional development and maintaining certifications.
• If in recovery, a minimum of 1 year of sobriety is required.

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