Job Description

Location : Onsite, American Fork, UT

We are seeking a highly motivated Associate ERP Analyst to join our Enterprise Applications team and play a key role in supporting, enhancing, and optimizing our Microsoft Dynamics 365 Business Central environment. This position serves as a vital link between business stakeholders and technology, helping to improve operational efficiency, streamline business processes, and drive data-driven decision making across the organization.

Essential Functions Include:  

• Administer, maintain, and optimize the Business Central environment, including user security, permissions, configurations, and system settings.
• Serve as a primary point of contact for Business Central support, troubleshooting system issues and providing timely resolution to end users.
• Analyze business requirements and recommend system configurations, enhancements, and process improvements.
• Develop and maintain system documentation, process flows, user guides, and standard operating procedures.
• Collaborate with cross-functional teams to improve processes spanning manufacturing, inventory control, warehousing, purchasing, sales, and finance.
• Lead efforts to improve user adoption and promote ERP best practices.
• Participate in the design, testing, implementation, and support of ERP integrations, including EDI, APIs, and third-party applications.
• Coordinate with vendors, consultants, and internal stakeholders on system upgrades, enhancements, and technology initiatives.
• Plan, test, and deploy ERP updates, patches, customizations, and migrations following established change management processes.
• Assist with ERP-related projects, system implementations, and continuous improvement initiatives.
• Conduct regular audits to ensure data integrity, security, compliance, and adherence to business standards.
• Develop and deliver user training programs, workshops, and documentation for new processes and system functionality.
• Promote data standards and best practices throughout the organization.
• Other duties as assigned

Qualifications Include:  

• 2+ years experience supporting ERP systems in a business analyst, or similar role.
• Strong analytical and problem-solving skills with the ability to identify root causes and develop practical solutions.
• Experience creating reports using SQL, Power BI, or similar reporting tools.
• Experience troubleshooting application, data, and integration issues.
• Project management experience preferred.
• Strong organizational skills with ability to manage multiple priorities simultaneously.
• Ability to work effectively with both technical and non-technical stakeholders.
• Experience with EDI, APIs, and third-party integrations. 
• Bachelor's degree in information technology, or a related field is preferred.

Physical Requirements - Must be able to perform the following functions with or without accommodations: 

• Consistent and reliable attendance 
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.  

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